Privacy policy

Last updated: August 28, 2026

Create Marketplace Co LLC ("Create Marketplace", "we", "us", or "our") operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated marketplace experience (the "Services"). Create Marketplace is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services:

  • Contact details: Name, billing address, shipping address, phone number, and email address.
  • Financial information: Payment card details, transaction confirmations, and payment methods.
  • Account information: Username, password, security questions, preferences, and settings.
  • Transaction information: Items viewed, added to cart, wishlisted, purchased, returned, exchanged, or canceled, as well as past order history.
  • Communications with us: Information included in support inquiries or correspondence.
  • Device information: Device model, browser type, network connection, IP address, and unique identifiers.
  • Usage information: Interactions with and navigation across the Services.

PERSONAL INFORMATION SOURCES

We collect personal information from the following sources:

  • Directly from you: When you create an account, make a purchase, subscribe to communications, or contact support.
  • Automatically through the Services: From your device when navigating our platform via cookies and similar technologies.
  • From service providers: Vendor partners who perform essential infrastructure, payment processing, or fulfillment services on our behalf.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following business purposes:

  • Providing & Tailoring Services: Processing payments, fulfilling orders, facilitating returns, managing accounts, and personalizing your shopping experience.
  • Marketing & Communications: Sending direct promotional emails or text/RCS messages (where you have explicitly opted in) and managing customer support inquiries.
  • Security & Fraud Prevention: Authenticating accounts, securing transactions, and preventing unauthorized or illegal activity.
  • Legal Compliance: Complying with applicable laws, legal requests, and enforcing our terms.

HOW WE DISCLOSE PERSONAL INFORMATION

In certain circumstances, we may disclose personal information to service providers for legitimate operational purposes:

  • Service Providers: Entities that perform essential tasks on our behalf, including Shopify (platform hosting), IT management, payment processors, cloud storage, and shipping carriers.
  • Legal & Corporate Transactions: In connection with a business merger, reorganization, or legal compliance obligation.

MOBILE DATA & THIRD-PARTY SHARING PROHIBITION

We strictly protect your communication preferences and mobile data. We do not sell, rent, trade, or share your personal information—including mobile phone numbers, SMS/RCS opt-in data, and consent records—with third parties or marketing partners for their independent marketing or advertising purposes.

RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify, which processes personal information regarding your access to and use of the platform. Information submitted through the Services is transmitted to and stored by Shopify to provide and support the platform. For complete details on how Shopify handles data, please consult the Shopify Consumer Privacy Policy.

YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access & Portability: Request access to or a portable copy of personal information we hold about you.
  • Correction & Deletion: Request correction of inaccurate information or deletion of your personal records.
  • Communication Preferences: Opt out of promotional emails at any time using the unsubscribe link. Reply STOP to any text or RCS message to immediately opt out of mobile communications.

To exercise any of these rights, contact us using the information below.

CONTACT US

For questions about our privacy practices or to exercise your privacy rights, please contact us at:

Create Marketplace Co LLC

Address: 14647 Delaware St, Suite 700, Westminster, CO 80023

Phone: +1 720-619-8202

Email: hello@createmarketplace.co